
FAQFAQ
- Can the size be adjusted?
Yes — size adjustment is available on many of our products. Items listed as having an "internal adjuster" can be reduced by approx. 2cm. Items with an external adjuster (such as caps) can be freely adjusted to your preferred fit.
- I'm not sure which size to choose — what should I do?
We recommend measuring your head circumference with a tape measure before ordering. If you're between sizes, go up. 👉 How to measure your head circumference
- Can I return or exchange my order?
If the size doesn't fit or the product isn't quite what you expected, we accept returns within 7 days of delivery on unused items. Return shipping costs are the customer's responsibility. We cover the shipping cost for exchanges and re-delivery. 👉 Learn more
- How should I care for my hat?
Cotton/fabric: Dissolve a mild detergent in lukewarm water, gently wipe with a soft cloth, blot dry with a towel, and leave to dry in the shade.
Wool/felt: Avoid water washing. Remove dirt with a brush or specialist cleaner.
Straw: Avoid water washing. Gently remove dust and dirt with a brush or dry cloth.
Leather: Wipe with a dry cloth and condition with leather cream to extend the life.
👉 Full care guide
- Can women wear these hats?
Yes — all of our hats are unisex. The clean, simple designs work across casual and smart outfits for any style.
- How quickly will my order be shipped?
Orders are typically dispatched within 1–2 business days. A tracking number will be sent once your order has been shipped.
- How is my order packaged?
All orders are carefully boxed to ensure the hat arrives in perfect shape.
- Is gift wrapping available?
Yes. We offer a dedicated cotton drawstring bag for gift packaging. A paper bag is also coming soon. 👉 Learn more
- Can I get a receipt?
Yes. After placing your order, please contact us via the enquiry page with your order number, the name for the receipt, and the purpose of payment. 👉 Contact us
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ボブMay 20, 2026 at 9:31 pm
こちらで2個目のハットですが
夏用に買い足しました
なかなか良いですよー
お値段もお手頃
秋、冬になったら
ハットも沢山あるので
まぁ気分だけど
フェルトのブラウンかなぁ?
買い足すかも⁇
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F-NAugust 21, 2025 at 10:30 pm
真夏のTHERMO-HAT(GRAY)は蝉の羽の様な透け感と絶妙なカラーバランスが大好きな逸品で(NAVY)と使い分けて晩夏を過ごします。
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F-NAugust 12, 2025 at 4:18 pm
降るような喧しい蝉時雨の中、公園のベンチに腰掛けて手の平に軽く乗せた妖しく輝くTHERMO-HAT(Nevy)涼しさを道連れに
今年の夏が続きます
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伊藤June 16, 2025 at 9:37 am
義父は、届いた日に早速帽子を被って出かけたそうです。涼しく、格好が良いからたくさん使うと喜んでくれています。
おしゃれな義父に良いものを贈れました。ありがとうございました。
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ナオトMay 20, 2025 at 3:21 pm
見た目がとてもスマートで、シンプルな服装にも自然と馴染みます。
サーモ素材のおかげで軽く、通気性もあってムレにくいのが良いです。
畳めないけれど、そのぶんシルエットがしっかりしていて気に入っています。
