Shipping policy
Domestic Shipping (Japan)
Shipping within Japan is ¥350 nationwide.
Free shipping is available on orders of ¥5,000 or more.
Orders are shipped using our designated shipping carriers.
Delivery usually takes 1–4 business days after shipment.
Please note:
- Delivery to Hokkaido, Okinawa, and remote islands may take longer.
- Delivery times may be affected by weather, traffic conditions, or carrier delays.
International Shipping
International shipping rates vary depending on the destination.
Asia
- Shipping: ¥1,500
- Free shipping on orders over ¥10,000
- Estimated delivery: 3–7 business days
Oceania (Australia)
- Shipping: ¥2,500
- Free shipping on orders over ¥15,000
- Estimated delivery: 5–8 business days
Europe
- Shipping: ¥3,000
- Free shipping on orders over ¥20,000
- Estimated delivery: 5–10 business days
United States
- Shipping: ¥4,000
- Free shipping on orders over ¥20,000
- Estimated delivery: 6–10 business days
International orders are shipped using our designated international shipping service, such as EMS.
Please note:
- Delivery times are estimates and may vary.
- Customs clearance, weather conditions, and local carrier operations may cause delays.
- Any import duties, taxes, customs fees, or other charges imposed by the destination country are the responsibility of the customer.
Shipping Damage
Every order is carefully packed before shipment. However, minor damage such as scratches or dents to the outer packaging may occur during transit.
Please note that minor damage to the outer packaging that does not affect the product itself is not eligible for return or exchange.
If your item arrives damaged or defective, please contact us as soon as possible after delivery and include clear photos of the product so we can assist you promptly.
