Shipping policy
Domestic Shipping (Japan)
Shipping within Japan is ¥350 nationwide.
Free shipping is available on orders of ¥5,000 or more.
Orders are shipped using our designated shipping carriers.
Estimated delivery: 1–3 days after shipment.
Please note:
- Delivery to Hokkaido, Okinawa, remote islands, and certain other areas may take longer.
- Delivery times may be affected by weather, traffic conditions, or carrier delays.
International Shipping
International shipping rates vary depending on the destination.
All international orders are shipped via EMS (Express Mail Service) with tracking.
Asia (Hong Kong, Taiwan, Singapore)
Shipping: ¥1,000 (approx. US$7 / HK$55 / NT$200 / S$9)
Free shipping on orders over ¥10,000 (approx. US$70)
Estimated delivery: 3–4 business days
Oceania (Australia)
Shipping: ¥1,500 (approx. A$15 / US$10)
Free shipping on orders over ¥15,000 (approx. A$150 / US$105)
Estimated delivery: 5–6 business days
Europe (Including the United Kingdom)
Shipping: ¥2,000 (approx. €12 / £10 / US$14)
Free shipping on orders over ¥15,000 (approx. €90 / £75 / US$105)
Estimated delivery: 4–8 business days
United States
Shipping: ¥2,500 (approx. US$18)
Free shipping on orders over ¥15,000 (approx. US$105)
Estimated delivery: 5–8 business days
Please note:
- Delivery times are estimates calculated from the date of shipment.
- Customs clearance, weather conditions, and local carrier operations may cause delays.
- Any import duties, taxes, customs fees, or other charges imposed by the destination country are the responsibility of the customer.
- Approximate currency conversions are provided for reference only and may vary depending on exchange rates.
Shipping Damage
Every order is carefully packed before shipment. However, minor scratches or dents to the outer packaging may occur during transit.
Minor damage to the outer packaging that does not affect the product itself is not eligible for return or exchange.
If your item arrives damaged or defective, please contact us within 7 days of delivery and include clear photos showing the condition of the product. We will review the issue and assist you promptly.
