Shipping Information
International Shipping
Shipping Rates by Region
Asia (including Hong Kong & Taiwan)
Shipping fee: ¥1,500
(Approx. HKD 75 / TWD 330)
Free shipping on orders over ¥10,000
Oceania (Australia)
Shipping fee: ¥2,500
(Approx. AUD 25)
Free shipping on orders over ¥15,000
North America, Central America & Europe (including the United Kingdom)
Shipping fee: ¥3,000
(Approx. USD 20 / GBP 16)
Free shipping on orders over ¥20,000
All prices are shown in JPY.
Final shipping fees will be automatically converted and shown at checkout.
Shipping Method
Shipping methods are selected by our store, and customers are generally unable to choose the shipping carrier.
Date and time delivery requests are also not accepted as a general rule.
If you require a specific shipping method, delivery date, or time due to special circumstances,
please be sure to contact us before placing your order.
Requests made after an order has been placed cannot be accommodated.
Estimated Delivery Time
To ensure reliable delivery, we use shipping methods that include a tracking number.
-
Domestic shipping (Japan):
Orders typically arrive within 2–3 days after shipment
(3–4 days for remote or island areas). -
International shipping:
Orders typically arrive within 3–10 days after shipment.
Delivery times may be affected by natural disasters, large-scale events, customs procedures, or regional conditions.
Please note that delays may occur in such cases.
Damages During Shipping
We take great care to prevent damage to the outer packaging when preparing shipments.
However, once the package has been handed over to the shipping carrier,
damage such as dents or scratches may occur during transit due to carrier-related issues.
Minor damage to the outer box that does not affect the use of the product itself
is not eligible for return or exchange.
We appreciate your understanding.
