International Shipping

ReqHatter currently ships internationally to the following countries and regions.

All international orders are shipped via EMS (Express Mail Service) with tracking.

Asia

Hong Kong / Taiwan / Singapore

Shipping Fee: ¥1,000
≈ HK$50 / NT$190 / S$8

Free Shipping: Orders of ¥10,000 or more
≈ HK$490 / NT$1,900 / S$80

Estimated Delivery: 3–4 business days

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Oceania

Australia

Shipping Fee: ¥1,500
≈ A$13

Free Shipping: Orders of ¥15,000 or more
≈ A$130

Estimated Delivery: 5–6 business days

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Europe

United Kingdom / France / Germany / Spain / Netherlands / Belgium / Sweden

Shipping Fee: ¥2,000
≈ £9 / €11 / SEK 120

Free Shipping: Orders of ¥15,000 or more
≈ £70 / €80 / SEK 900

Estimated Delivery: 4–8 business days

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North America

United States / Canada

Shipping Fee: ¥2,500
≈ US$16 / C$22

Free Shipping: Orders of ¥15,000 or more
≈ US$95 / C$130

Estimated Delivery: 5–8 business days

Currency conversions are approximate and provided for reference only. Exchange rates may vary. The final amount displayed at checkout is the official price.

Estimated delivery times begin after your order has been shipped.

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Shipping Policy

Orders are shipped using our designated shipping methods. Customers cannot select the shipping carrier.

Delivery date and time requests are generally not available.

All international orders include a tracking number for secure and reliable delivery.

Estimated delivery times may vary due to customs clearance, severe weather, public holidays, local delivery conditions, or other unforeseen circumstances.

Any import duties, local taxes, customs clearance fees, or other charges imposed by the destination country are the responsibility of the customer.

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Shipping Damage

Every order is carefully inspected and packed before shipment. However, minor scratches or dents to the outer packaging may occur during transit.

If your product arrives damaged or defective, please contact us within 7 days of delivery and include clear photographs showing the condition of the item. We will review the details and assist you accordingly.

Minor damage to the outer packaging that does not affect the product itself is not eligible for return or exchange. Thank you for your understanding.