
FAQFAQ
- Can the size be adjusted?
Yes — size adjustment is available on many of our products. Items listed as having an "internal adjuster" can be reduced by approx. 2cm. Items with an external adjuster (such as caps) can be freely adjusted to your preferred fit.
- I'm not sure which size to choose — what should I do?
We recommend measuring your head circumference with a tape measure before ordering. If you're between sizes, go up. 👉 How to measure your head circumference
- Can I return or exchange my order?
If the size doesn't fit or the product isn't quite what you expected, we accept returns within 7 days of delivery on unused items. Return shipping costs are the customer's responsibility. We cover the shipping cost for exchanges and re-delivery. 👉 Learn more
- How should I care for my hat?
Cotton/fabric: Dissolve a mild detergent in lukewarm water, gently wipe with a soft cloth, blot dry with a towel, and leave to dry in the shade.
Wool/felt: Avoid water washing. Remove dirt with a brush or specialist cleaner.
Straw: Avoid water washing. Gently remove dust and dirt with a brush or dry cloth.
Leather: Wipe with a dry cloth and condition with leather cream to extend the life.
👉 Full care guide
- Can women wear these hats?
Yes — all of our hats are unisex. The clean, simple designs work across casual and smart outfits for any style.
- How quickly will my order be shipped?
Orders are typically dispatched within 1–2 business days. A tracking number will be sent once your order has been shipped.
- How is my order packaged?
All orders are carefully boxed to ensure the hat arrives in perfect shape.
- Is gift wrapping available?
Yes. We offer a dedicated cotton drawstring bag for gift packaging. A paper bag is also coming soon. 👉 Learn more
- Can I get a receipt?
Yes. After placing your order, please contact us via the enquiry page with your order number, the name for the receipt, and the purpose of payment. 👉 Contact us
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ヨーゼフAugust 13, 2025 at 6:26 pm
紙製ということで強度が不安だったが、しっかりした作りでかぶり心地も良い。サイズ調整も簡単でとても使いやすい。
通気性も良く、蒸れにくので夏の暑い日に使うのに良い。 -
ハルMay 20, 2025 at 3:27 pm
休みの日の外出用に買ってみたけど、想像以上に軽くてラク。
ペーパー素材ってどうかな?って思ってたけど、通気性もいいし夏にちょうどいい。
サイズ調整もできるし、風の日も安心でした。
