
FAQFAQ
- Can the size be adjusted?
Yes — size adjustment is available on many of our products. Items listed as having an "internal adjuster" can be reduced by approx. 2cm. Items with an external adjuster (such as caps) can be freely adjusted to your preferred fit.
- I'm not sure which size to choose — what should I do?
We recommend measuring your head circumference with a tape measure before ordering. If you're between sizes, go up. 👉 How to measure your head circumference
- Can I return or exchange my order?
If the size doesn't fit or the product isn't quite what you expected, we accept returns within 7 days of delivery on unused items. Return shipping costs are the customer's responsibility. We cover the shipping cost for exchanges and re-delivery. 👉 Learn more
- How should I care for my hat?
Cotton/fabric: Dissolve a mild detergent in lukewarm water, gently wipe with a soft cloth, blot dry with a towel, and leave to dry in the shade.
Wool/felt: Avoid water washing. Remove dirt with a brush or specialist cleaner.
Straw: Avoid water washing. Gently remove dust and dirt with a brush or dry cloth.
Leather: Wipe with a dry cloth and condition with leather cream to extend the life.
👉 Full care guide
- Can women wear these hats?
Yes — all of our hats are unisex. The clean, simple designs work across casual and smart outfits for any style.
- How quickly will my order be shipped?
Orders are typically dispatched within 1–2 business days. A tracking number will be sent once your order has been shipped.
- How is my order packaged?
All orders are carefully boxed to ensure the hat arrives in perfect shape.
- Is gift wrapping available?
Yes. We offer a dedicated cotton drawstring bag for gift packaging. A paper bag is also coming soon. 👉 Learn more
- Can I get a receipt?
Yes. After placing your order, please contact us via the enquiry page with your order number, the name for the receipt, and the purpose of payment. 👉 Contact us
-
激辛マニアMarch 22, 2026 at 6:43 pm
Req Hatterの帽子はこれで3つ目。わかってはいたけど今回もクオリティが半端ない。
どう考えても計算の合わない圧倒的なコストパフォーマンス、普通に1万は超えてないとおかしいってこれは!
シルエットも綺麗だし革紐がアクセントでとてもいい。
この帽子は7月の宮古島でかぶりたくて買ってみたので、それ以外でもかぶりまくる!夏が来るのが楽しみです。 -
F-NAugust 21, 2025 at 10:54 pm
天然素材とペーパー素材を巧みにブレンドして編み上げた帽体は、なだらかなシルエットとともに特徴的なアゴ紐が全体的にバランス良くて初夏から晩秋まで楽しく過ごせます。
-
アサノJune 3, 2025 at 4:07 pm
夏らしくて、センスのいいプレゼントになりました。
ナチュラルな帽子が似合いそうな彼にプレゼントしたら、とても喜んでもらえました。
「軽くてかぶりやすいし、カタチも絶妙」と言って、さっそく休日にかぶってくれていました。
素朴すぎず、ほんのり上品さもあるところが、大人の夏の帽子って感じで◎。
